The Office Group
Mission: Help serviced office legend consolidate its position as the biggest and best workspace provider in the UK.
Contracted in a 4 year award to provide a fully-integrated support service for The Office Group and its 3000 customers following their £500m investment from PE real estate giant Blackstone. In collabaration with TOG we designed a tech-enabled service and labour support system tasked with delivering world class hospitality & hygiene in the work place. This was achieved by obtaining deep understanding of TOG’s brand, then uniforming process and customer expectation whilst providing administrative clarity across its 42 strong UK wide property portfolio. Using insights gained from our methodology that continually improves, today we have 250 Sidekicks managing 2 million square feet of high end office space for TOG, managing 12 service lines with a tightly defined mobilisation technique for new buildings coming online. In partnership we were awarded Silver in the Large Estate category in the PFM Partners in Cleaning award.
x+why
Mission: Create the platform for purpose driven businesses to thrive
X+Why are determined their workspaces will unite like-minded businesses, inspire them through community, collaboration and culture, and amplify their great work to the wider business world. In order to that they approached Sidekick to ensure the services and environments their members experience are the most efficient and enjoyable in their category. We provide a multitude of Hard and Soft FM services across the entire portfolio that do just that, with a focus on sustainability ensuring both firms meet our aligned b-corp strategies.
“We needed a partner who understood us, who could flex with us, and who delivered the highest standards, so we could not have been happier when we found Sidekick”.
Rupert Dean CEO xandwhy.co.uk
Kitt Offices
Mission: Redefine the managed office of the future.
From a single site, to 22 properties in 3 months, Kitt Offices’ rise has been meteoric to say the least. We’ve been delighted and privileged to have walked beside them along their journey helping them refine and then deliver on their customer promise. Kitt’s customer’s experience benefits from the deep integration between Sidekick & Kitt’s teams and technologies.
And as we go to press, this growth focused customer has just raised significant capital help them realise their ambitious target of 60 new workspaces by year end selecting Sidekick to mobilise and implement every one. Literally, watch this space
“I just wanted to share my gratitude for how flexible and reactive you have been this week to support the Kitt team. It is so appreciated and way above and beyond. We really value a partnership like this as we are growing, and I’m so thankful we have chosen to work with a like-minded company.”
Founder & COO Kitt Offices
River Island
Mission: Assist River Island’s logistic update from an analogue, retail-based enterprise to a tech-savvy, fashion powerhouse whilst generating massive financial efficiency
We helped River Island in its desire to grow its online enterprise through tighter control of River Island’s logistical processes. Heavily involved in the implementation of covid secure practices including an onsite testing facility that enabled River Islands people to remain safe during the pandemic. We have followed-on from this success by identifying and implementing a superb opportunity for this client in form of a bespoke 24/7 cardboard recycling system. River Island immediately saw reduced costs by 22% and this enabled the iconic clothing brand increase productivity from this workflow by 40%. All of this was achieved at no additional cost to this future-proofed client. Today, we manage just over 2m sq ft of property at their UK distribution centre.
Safran Electrical & Power
Mission ; Amplify the working environment by elevating hygiene levels, consolidating the supply chain, whilst using data to next level the ESG performance on site and to create financial efficiency
Safran E&P is a world leading aircraft electrical design and manufacturing firm with market cap of $50bn. We provide a full suite of soft FM services including cleaning and associated services, front of house and security. We consolidated the supply chain, finding 20% of financial efficiency along the way, provided in-depth reporting into the waste recycling, generating over £100k of rebates previously unseen, and elevated the cleaning standards with a focus on employee productivity.
” Sidekick have delivered over and above continuously. The reporting and data management is world class, the attention to detail is second to none, and the labour systems and work flows they have designed are smart. They don’t just do the doing, with Sidekick we also get their thinking, and they think about our needs constantly.” Annette Greenfield. FM Lead Safran E&P
Amazon
Mission: Help Amazon grow in the UK by supporting all back-end requirements.
Sidekick helped Amazon move the whole UK HQ from a single location in Slough to 4 independent central london locations in the space of a year. We then helped them expand at pace into 2 further turnkey sites totalling 500k sq ft. Sidekick was then handed responsibility to facilitate everything from 12 Soft FM service lines, to weekly event support to the coordination of site occupation. The Amazon account now oversees a consistent world-class employee experience for over 12,000 employees
“Sidekick has been successfully delivering janitorial services across Amazon’s London corporate office portfolio since 2012. Sidekick has consistently demonstrated innovation and creativity in a historically slow-moving sector with a focus on customer experience which has aligned with Amazon’s own internal culture”
Alex Legg EMEA FM
Robert Walters
Mission: Win the war for talent.
Robert Walters is an ambitious global recruitment plc, who has seen their business soar since engaging Sidekick. We now run the entire nationwide portfolio where our agility and adaptability enables us to cover all of their sites around the UK with 8 services lines from cleaning to security and front of house. With 500 recruiters busy successfully matching talent with jobs, RW needs work places for its staff that are the most efficient and enjoyable in the recruitment category. We’ve also helped this dynamic, demanding client win many internationally recognised Best Places to Work and Sustainability awards.
“Sidekick provide outstanding cleaning services across out UK portfolio, aswell as supporting us on numerous other functions such as front of house. It is a partnership we trust and rely upon, they understand the work environment we need to create to win the war for talent, and work hard to ensure its delivered”
Malcolm Heskins RW Global Head of FM
