Policies & Accreditations


Our senior management are committed to Health & Safety, and ensure that adequate resources are available to implement all necessary safe systems at work.

This Health & Safety initiative trains every level of staff to carry out tasks in a safe manner, and to promote awareness of H&S issues.

Our cleaning operatives receive Health & Safety and skills training during their induction. They are also trained in specific areas of COSHH (Control of Substances Hazardous to Health).

Our ‘How to be Sidekick’ training programme furthers this learning, and encourages our operatives to take ownership of their areas, including a ‘safe catches’ system for rewarding operatives on preventative measures taken or ideas generated that we can implement.


Sidekick is committed to minimising its impact on the environment. We are dedicated to continual improvement, identifying areas within our current operations where we can minimise our business’ impact upon the environment. We assess this monthly with the client. This is supplemented by our use of eco-friendly products, services and processes, and supported by our ISO 14001 accreditation.


Equality and Diversity is fundamental to Sidekicks ethos.

We recognise and value the diversity of our staff. We are committed to developing working practices which allow every member of staff to contribute his or her best, regardless of race, sex, marital status, religion or belief, age, disability, sexual orientation, gender reassignment or any other irrelevant factor.


We have a Safeguarding Policy in place because we understand the importance of practicing safe recruitment within certain environments.

Our Safeguarding Policy is given to all staff who may have access to children or vulnerable adults during their work, and forms part of the Company’s specific training for their protection.

LONE WORKING POLICY Lone working policy

The Company will avoid the need for employees to work alone where reasonably practicable. Where lone working is necessary, the Company will take all reasonable steps to ensure the health and safety of employees working alone.

The Company will ensure that a risk assessment is conducted and that arrangements are in place prior to employees working alone.


Our Corporate Social Responsibility policy ensures Sidekick always considers the way our business affects our environment and community. Our CSR policy helps define the minimum standards which the board expects from staff in their internal and external dealings with colleagues, customers and third parties.

We conduct every aspect of our business with honesty, integrity and openness; respecting human rights and the interest of our employees, customers and third parties.

We respect the legitimate interests of third parties with whom we have dealings in the course of our business.

To read more on how we do this click here


Sidekick has a Quality Management Policy, designed to ensure standards are consistently high.

All audits, reports, team meetings and client iterations form part of our methodology and are supported by our ISO 9001 accreditation.



“SIDEKICK is a Recognised Service Provider proudly working together with the Living Wage Foundation, the organisation at the heart of the movement for fair pay.

We are delighted to be recognised for showing leadership on this issue as an SIDEKICK with people at its heart and one that is focused on having a positive impact on society. The Living Wage commitment will see SIDEKICK offer a Living Wage option for each and every request for tender. This will mean that even more organisations can consider paying all of their contracted staff a wage that meets the cost of living.  Recognised Service Providers also commit to pay the real Living Wage to all staff working for their core business.

The Living Wage is an hourly rate set independently and updated annually. The Living Wage is calculated according to the basic cost of living in the UK. Employers choose to pay the Living Wage on a voluntary basis. The Living Wage enjoys cross party support.

The London Living Wage is currently £10.20 per hour and covers all boroughs in Greater London. The UK Living Wage for outside of London is currently £8.75 per hour. These figures are set annually by the Resolution Foundation.”

Sidekick was founded on the same principle as the Living Wage Foundation; we pay our employees fairly to increase their quality of life in and out of the workplace.


Sidekicks SafeContractor accreditation demonstrates our compliance to Health and Safety laws and legislation.