BECOME
A SIDEKICK

BE PART OF SOMETHING EXTRAORDINARY

CAREERS

Shape the future of facilities management with us.

We’re a dynamic, ambitious enterprise that’s disrupting our industry for the better. We’re determined not only to grow but to grow in the right way, placing people, planet and productivity at the core of our business model.

Our people are at the heart of everything we do, and we seize every chance to recognise and celebrate the outstanding work each Sidekick does to deliver hospitality-grade cleaning services and a world-class customer experience.

Our values guide our work and drive our success. We are collaborative, innovative, inclusive, empowering, sustainable, and optimistic.

We’re always on the lookout for capable, hard-working individuals who embody our values and who believe, as we do, that the small steps we take together contribute to giant leaps forward. In practice, this means working diligently, flexibly, and sustainably in support of our business goals while continuously making incremental improvements in the way we work.

Apply Today

WHY JOIN US?

  • We are a diverse, multicultural team of 800 colleagues from over 50 countries celebrating a rich, inclusive culture
  • We foster a work environment with a friendly, supportive feel – a testament to our 30-year legacy as a family business. Our people share a sense of connection and purpose and genuinely care about each other and their work
  • Kickstart your career – we’re committed to investing in and developing our people, enabling all colleagues to thrive and succeed. There are great progression opportunities within Sidekick and many employees have advanced from operative to management and leadership positions. The training you’ll receive is also documented so you’ll be able to take this with you on your career journey
  • You’ll enjoy fair rewards: a living wage and targeted benefits
  • We support work-life balance with flexible hours and overtime opportunities
  • Join a thriving community leading the way in responsible growth – the UK’s fastest-growing facilities management company working with a leading client portfolio and servicing more than 200 premises nationwide
  • Be part of a B Corp accredited company that’s passionate about people, sustainability, and social good

Take your next big leap forward. Be part of the journey.

PATHWAY TO PROGRESS

MEET JESSI

I joined Sidekick in 2020, when Sidekick took over The Office Group sites. At that time, I was going to university in the morning and studying for my dream career while working part-time as an evening office cleaner.  After the pandemic hit, I was soon asked to come back to support essential work.

Shortly after, Sidekick created a new department: the CAFT team, a department built to take care of the health and wellbeing of office workers. I joined the CAFT team, and I oversaw 3–4 buildings per day. During this time, I was asked to test a new sanitising machine and write a brief review in a few bullet points.

Instead, I took a chance and created a Sidekick-branded PowerPoint outlining the key strengths and weaknesses of the machine, along with a strategy for how to get the most from it. That’s just my personality; I’ve always dedicated all my time and interest to the job I was performing, no matter what it may be. I can’t do a job if I’m not interested. It paid off because soon after, I was offered a role in the office as an assistant evening manager.

As Sidekick continued to grow, I was promoted to 2nd Area Manager, taking over half the portfolio and working closely with Santa, the lead. In my managerial roles, I always placed myself in the operative’s shoes; I had to understand what their challenges were to help them overcome them. As I had done their role, it was easy for me to understand and to help.

After 7 months, I was promoted to assistant account manager. It was a big step up for me, but I learned quickly and gained confidence, assisting Tereza to run over 40 sites. Exactly one year later, I was asked to attend a meeting with Angela and Tereza in the same building where my journey with Sidekick started in 2020. I was nervous, and I did not know what to expect. I was offered the role of account manager.

It was unexpected, but I was grateful for the opportunity and for more responsibility; it gave me a lot of confidence in my capabilities and gave me a deeper understanding of the contractual side of the business. I love working so closely with our customers towards a shared purpose.

After four great years at Sidekick, I am embarking on a new journey as Communications and Insights Manager. I have always been interested in trend forecasting, consumer behaviour, strategic thinking, and future planning, so I love working with the Marketing department and exploring my creativity through visual communication. This journey has brought me closer to my dream career and to who I want to become as an individual.

PATHWAY TO PROGRESS

MEET TT

I joined Sidekick in the summer of 2012. At that time, it was not Sidekick; it was still Clearwater Cleaning before rebranding to Sidekick a few years later.

An opportunity arose to join as a housekeeper to help sparkle clean the new opening of our first London contract—Amazon at Barbican station. I worked there for 2 years, gaining experience, as I wanted to develop administrative and managerial experience.

Later, I had the opportunity to transfer to Milton Keynes and work alongside Maureen and Colin within the head office during the day, and in the evenings, I was doing quality control work across Milton Keynes contracts and auditing their standards. Through this, I learned more about our suppliers, managing staff, and completing admin tasks when necessary.

Shortly after, I moved back to London to work in one of our biggest buildings at that time, Amazon Holborn, for a few weeks, where I helped manage the larger team, our suppliers, and was the point of contact for our client. It was only meant to be temporary, but I enjoyed the environment and the role so much that I stayed in London. Working closely with Angela and Pete taught me a lot, and in time I oversaw the day-to-day operation across all four Amazon sites in London.

While Pete and Angela were continuing to grow our client base in London, I returned to Milton Keynes for a little while to bring back what I learned in London—that is, until we were awarded the Plexal contract at Stratford Place, which I helped to open and run as a contract manager for a while.

The biggest opportunity for me was when we were awarded The Office Group’s Whitecollar Factory (now Fora), and it was an opportunity to show our new client who we are and what we do. I helped to mobilise and open this site and manage this building. It was a success, and soon we were awarded another six buildings with The Office Group.

We implemented what we learned at Whitecollar Factory, and through this success, we were awarded additional sites. In 2020 (just before COVID), we were awarded the contract to look after the whole portfolio and were managing approximately 45 buildings. As a contract manager, I was so proud that I was able to open and manage one building, which eventually grew into a large portfolio. I remained contract manager, but with a larger team under me supporting the contract.

In 2023, Sidekick was awarded an additional 17 Fora buildings, taking the portfolio to 60+ sites, now all under Fora, and I am fully dedicated to this client as Key Account Lead, focusing on our client happiness and ensuring that the contract runs smoothly and efficiently. I have a team of HK managers and HK leads under me, and alongside our OOH managers, we are providing the best possible service to our clients.

The reason I have been able to develop my skills and progress through the years is because I have been lucky enough to have Angela alongside me all the way; she has been an invaluable mentor throughout.

APPLY TODAY HIRING NOW

We’re currently looking for Sidekicks to help us with:

  • Housekeepers
  • Evening Cleaners
  • Maintenance Operatives

 

Apply Today