Mission: Help serviced office legend consolidate its position as the biggest and best workspace provider in the UK.
Contracted in a 4 year award to provide a fully-integrated support service for The Office Group and its 3000 customers following their £500m investment from PE real estate giant Blackstone. In collabaration with TOG we designed a tech-enabled service and labour support system tasked with delivering world class hospitality & hygiene in the work place. This was achieved by obtaining deep understanding of TOG’s brand, then uniforming process and customer expectation whilst providing administrative clarity across its 42 strong UK wide property portfolio. Using insights gained from our methodology that continually improves, today we have 250 Sidekicks managing 2 million square feet of high end office space for TOG, managing 12 service lines with a tightly defined mobilisation technique for new buildings coming online. In partnership we were awarded Silver in the Large Estate category in the PFM Partners in Cleaning award.