Our commitment – Sidekick

To strive to ensure an efficient and enjoyable experience with every client interaction
To work tirelessly to understand our client’s ethos and aims
To ask ourselves everyday ‘how can we be better?’
To not accept mediocrity in anything we do
To treat each other and ourselves with respect at all times
To be honest and transparent in all that we do
To build relationships with our clients that last a lifetime
To always focus on our clients desired goal, not what’s in the paperwork
To always go further than the extra mile
To treat our suppliers as partners and share the value they create
To self regulate – no one is above being questioned
To share knowledge
To embrace new ideas and change
To constantly try to improve with education and training
To care about new ‘Sidekicks’ welcoming and helping them
To make decisions that sustain years not days
To embrace failure and vow to learn from it
To take our social responsibilities seriously and be proactive always
To be patient and compassionate with colleagues, clients and suppliers
To protect the reputation of the company at all times
To celebrate our victories as a team with passion and pride
To prioritise our health and our families and support each other to do this